Tomplay Web

General

• What is Tomplay Web?
• How do I sign up for a free trial or a subscription on the website?
• How do I buy scores individually on the website?
• I have started a free trial or a subscription, how do I open scores on the website?
• I have purchased a score. How do I play it on the website?

Managing my account on the Tomplay website

• I've forgotten my password. How do I reset it?
• How do I change my password?
• How do I change my email address?
• How do I change my main instrument or level?
• How do I manage my subscription plan?

Organising my scores on the Tomplay website

• How do I delete a score?

Browsing the catalogue on the Tomplay website

• How do I browse the Tomplay catalogue on the website?
• Where can I find a piano accompaniment score?

How to use Tomplay web application features

• Choose audio tracks / play along
• Annotate a score
• Record yourself and listen back to your performance
• Print the score
• Loop to practice specific passages
• Slow down / Speed up tempo

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Troubleshooting

• The cursor is not well synchronised with the music, what can I do?
• There is a mistake in the score. What should I do?
• The score is not working. What should I do?
• My score is not printed correctly. What should I do?