Tomplay Apps

General

• How do I sign up for a free trial or a subscription on the Tomplay app?
• I have started a free trial or a subscription. How do I play scores on the app?
• I have purchased a score. How do I play it in the app?
• What devices are compatible with the Tomplay app and how can I download it?

Managing my account on the Tomplay app

• I've forgotten my password. How do I reset it?
• How do I change my password?
• How do I change my email address?
• How do I change my main instrument or level?
• How do I manage my subscription plan?

Organising my scores on the Tomplay app

• How do I delete a score?
• How do I create folders and playlists?

Browsing the catalogue on the Tomplay app

• How do I browse the Tomplay catalogue on the app?
• Where can I find a piano accompaniment score?

How to use Tomplay application features

• Choose audio tracks / Play along
• Annotate a score
• Record yourself and listen to your performance
• Print the score
• Loop to practice specific passages
• Slow down / Speed up tempo

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Troubleshooting

• The cursor is not well synchronised with the music, what can I do?
• There is a mistake in the score. What should I do?
• The score is not working. What should I do?
• My anti-virus software is blocking the installation of the app on my PC/Mac. What should I do?
• I want to connect my digital instrument to my device using Tomplay. What should I do?